Privacy Policy

Our Privacy Commitments at a Glance

The following cards summarise our core data protection principles. These summaries are for convenience only; the full binding terms are set out in the sections below.

1. Introduction and Scope

This Privacy Policy ("Policy") describes how pedas88 ("pedas88", "we", "us", "our") collects, uses, stores, discloses, and protects personal data relating to individuals ("you", "your") who access or use the pedas88 website at pedas88.co and the services offered through it, including online casino gaming, live dealer tables, slots, sports betting, and any related products or features (collectively, the "Platform").

This Policy applies to all registered players, prospective registrants who browse the pedas88 Platform, and individuals who communicate with pedas88 through any support channel. This Policy should be read alongside the pedas88 Terms & Conditions, which govern your use of the Platform.

By registering an account, accessing the pedas88 Platform, or submitting personal data to us through any channel, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you must not use the pedas88 Platform.

2. Data Controller

pedas88 operates the Platform and acts as the data controller in respect of personal data collected from players and visitors. As data controller, pedas88 determines the purposes and means of processing personal data collected through the Platform.

For any privacy-related enquiries, requests to exercise your rights, or concerns about how your personal data is being handled, you may contact pedas88's data protection point of contact via the support email address published on the pedas88.co website. All privacy enquiries will be acknowledged within a reasonable timeframe and handled in accordance with this Policy.

3. Personal Data We Collect

pedas88 collects personal data in the following categories, depending on the nature of your interaction with the Platform:

3.1 Registration and Identity Data

When you register a pedas88 account, we collect: full legal name, date of birth, email address, username, and the password you create (stored in hashed form). This data is required to create and maintain your account and to verify that you meet the 21+ age requirement.

3.2 KYC and Verification Data

To comply with anti-money laundering obligations and to process withdrawal requests, pedas88 requires identity verification documents, which may include: copies of your MyKad, passport, or other government-issued photo ID; proof of residential address (e.g., utility bill, bank statement); and documentation relating to the payment methods used for deposits.

3.3 Payment and Transaction Data

We collect records of deposits, withdrawals, and gaming transactions associated with your pedas88 account. Payment method details (e.g., e-wallet account identifiers, FPX bank references) are processed by our payment service providers and are not stored in full on pedas88 servers.

3.4 Gaming and Usage Data

pedas88 collects data about your activity on the Platform, including: games played, bets placed, session durations, login timestamps, device type and browser information, and IP address. This data is used for platform security, responsible gaming monitoring, and service improvement.

3.5 Communications Data

If you contact pedas88 through live chat, email, or any other support channel, we retain records of those communications, including the content of messages and any attachments, for quality assurance, compliance, and dispute resolution purposes.

4. How We Use Your Personal Data

pedas88 uses collected personal data for the following purposes:

• Account management: Creating and maintaining your pedas88 account, verifying your identity and age (21+), and enabling you to log in and use the Platform.
• Service delivery: Processing bets, settling winnings, managing your MYR balance, and enabling access to casino games and the sportsbook.
• Payment processing: Facilitating deposits via Touch 'n Go eWallet, Boost, GrabPay, FPX, and USDT TRC20, and processing withdrawal requests to verified payment methods.
• KYC and AML compliance: Verifying player identity and source of funds in accordance with applicable anti-money laundering obligations and regulatory requirements.
• Responsible gaming: Monitoring gaming activity to identify patterns consistent with problem gambling, enforcing deposit limits and self-exclusion requests, and delivering responsible gaming notifications.
• Security and fraud prevention: Detecting and investigating fraudulent activity, unauthorised account access, bonus abuse, and other violations of the pedas88 Terms & Conditions.
• Customer support: Responding to enquiries, resolving disputes, and maintaining records of support interactions.
• Platform improvement: Analysing aggregated usage data to improve the Platform, identify technical issues, and develop new features.
• Marketing communications: Sending promotional offers and platform updates to players who have opted in to receive such communications. You may opt out at any time.

5. Legal Bases for Processing

pedas88 processes personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract with you — account management, payment processing, service delivery.
• Legal obligation: Processing required to comply with applicable law — KYC verification, AML reporting, data retention obligations.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where those interests are not overridden by your rights.
• Consent: Processing for direct marketing communications, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Cookies and Tracking Technologies

The pedas88 Platform uses cookies and similar tracking technologies to operate the website and improve your experience. The categories of cookies used are:

• Strictly necessary cookies: Required for core Platform functionality, including maintaining your login session and security tokens. These cannot be disabled.
• Functional cookies: Enable Platform features such as language and preferences. Disabling these may affect your experience.
• Analytics cookies: Used to collect aggregated data on how visitors use the pedas88 Platform. This data is used to improve the Platform and is not linked to your personal identity.

pedas88 does not use third-party advertising cookies or cross-site tracking cookies for marketing profiling purposes. You can manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will prevent you from using core Platform features, including logging in to pedas88.

7. Sharing and Disclosure of Personal Data

pedas88 does not sell, rent, or trade your personal data to third parties for marketing purposes. Personal data may be shared in the following circumstances:

• Payment service providers: To process deposits and withdrawals, pedas88 shares necessary transaction data with our payment partners, including e-wallet providers and FPX-connected banks. These providers process your data only to the extent necessary to complete the transaction.
• KYC and identity verification providers: To fulfil our AML and age verification obligations, identity documentation may be processed by third-party verification service providers operating under data processing agreements with pedas88.
• Game and technology providers: Game studios whose content is available on the pedas88 Platform may receive anonymised game session data required for RNG certification and technical support purposes.
• Legal and regulatory authorities: pedas88 will disclose personal data to law enforcement, regulatory bodies, or courts where required by law, court order, or to protect the rights and safety of pedas88 and its players.
• Business transfers: In the event of a merger, acquisition, or sale of pedas88's business assets, personal data held by pedas88 may be transferred to the acquiring entity, subject to equivalent data protection commitments.

8. International Transfers

The pedas88 Platform operates with technology infrastructure and service providers that may be located outside Malaysia. Where personal data is transferred to recipients in other jurisdictions, pedas88 takes reasonable steps to ensure that appropriate safeguards are in place to protect your personal data, including contractual clauses requiring data processors to maintain security standards equivalent to those described in this Policy.

9. Data Retention

pedas88 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following principles:

• Account data is retained for the duration of your active pedas88 account relationship and for a minimum of five (5) years following account closure, in accordance with AML and gaming regulatory retention requirements.
• KYC documents and identity verification records are retained for the period required by applicable law, which may be up to seven (7) years from the date of collection.
• Transaction records are retained for a minimum of five (5) years for financial compliance and dispute resolution purposes.
• Communications data is retained for the period reasonably necessary to resolve the subject matter of the communication, and thereafter for a maximum period consistent with our legal obligations.
• Analytics and usage data is retained in aggregated or anonymised form for as long as necessary to improve the Platform and is not linked to identifiable personal data once anonymised.

10. Your Rights

Subject to applicable law and any overriding legal obligations of pedas88, you have the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data pedas88 holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restriction: You may request that we restrict the processing of your personal data in certain circumstances.
• Right to object: You may object to processing based on legitimate interests, including direct marketing, at any time.
• Right to data portability: Where processing is based on consent or contractual necessity, you may request a copy of your personal data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact pedas88 customer support. We will respond to verified requests within a reasonable timeframe. We may need to verify your identity before processing a request to protect against unauthorised access to your data.

11. Data Security

pedas88 implements technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and the pedas88 Platform.
• One-way cryptographic hashing of passwords — pedas88 cannot retrieve your password, only reset it through a verified process.
• Restricted staff access to personal data on a need-to-know basis, enforced through role-based access controls.
• Regular security assessments and monitoring of the Platform infrastructure.
• Optional two-factor authentication (2FA) for player accounts to add a second layer of login security.

While pedas88 takes reasonable steps to protect your personal data, no online system can guarantee absolute security. You are responsible for maintaining the confidentiality of your pedas88 account credentials and for notifying pedas88 promptly if you suspect unauthorised access to your account.

12. Children's Privacy

The pedas88 Platform is strictly for individuals aged 21 years and above. pedas88 does not knowingly collect personal data from individuals under 21 years of age. If pedas88 becomes aware that personal data has been collected from an individual who is under 21, the relevant account will be immediately suspended, all associated data will be reviewed, and deposits may be returned in accordance with our Terms & Conditions. If you believe a minor has registered on the pedas88 Platform, please contact our support team immediately.

13. Amendments to This Policy

pedas88 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered players via the email address associated with their pedas88 account and/or via a notice on the Platform. The "last updated" date at the top of this Policy reflects the date of the most recent revision. Your continued use of the pedas88 Platform following publication of an amended Policy constitutes your acceptance of the changes.

We encourage you to review this Policy periodically to stay informed about how pedas88 collects, uses, and protects your personal data.

14. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by pedas88, please contact our support team. Support is available via live chat on the Platform at all times, or by email. Our contact email address is available on the pedas88.co website.

We aim to respond to all privacy-related enquiries within five (5) business days. For requests to exercise your data rights, we will acknowledge receipt promptly and aim to complete the request within thirty (30) days, subject to identity verification and any applicable legal constraints.